POLICY & PROCEDURE FOR A CHILD NOT BEING COLLECTED
Children are in the care of the pre-school until they are handed over to parents/carers at the end of the session. The times and procedures for collection from pre-school are made clear to parents and are set out in the admissions policy.
In an emergency if a parent/carer is unable to collect their child on time, they MUST phone the pre-school mobile and speak to a member of staff. Crocodoodle Creative Pre-school reserves the right to charge parents/carers for late collections (see our admissions policy).
If a parent/carer is 10 minutes late and no phone call has been made by them to the pre-school, the manager/supervisor will:
Contact the parent/carer
If we cannot get hold of the parent/carer attempts will be made to contact the child’s emergency contacts from their Child Record Form to arrange collection of the child.
In the unlikely event that staff are unable to make contact with anyone to collect the child, and no information has been received to explain the non-arrival of the parent/carer, TWO members of staff will wait with the child at pre-school for a maximum of 1 hour. After 1 hour, Social Services will be contacted for advice.
Staff will not be expected to look after children after pre-school hours unless there is a separate childminding contract in place.
POLICY REVIEWED JULY 2017 - NEXT REVIEW DUE JULY 2018